CAREERS

Current Openings

Patient Coordinator

Part-Time, Hourly | 20–30 hrs/week | Monday–Friday

Salt Aesthetics is a medical spa in Bend, Oregon. Founded by sisters Suzanne Puryear (DNP-FNP, NP-C) and Shannon Patterson (RN-BSN). 

Our philosophy is simple: less, not more. No pressure, ever. We explain everything clearly, answer every question thoroughly, and build treatment plans our patients actually trust.

We're a small, growing team and the person we hire for this role will be one of the most important people in the building.

The Role

This is not a "sit at the desk and check people in" job. You are the first voice patients hear, the first face they see, and a huge part of why they come back (or send their friends our way). Every phone call, check-in and follow-up is a chance to make someone feel genuinely taken care of.

We want someone who already thinks this way, or who lights up at the idea of it. We are looking for someone who has read Unreasonable Hospitality by Will Guidara— the idea that the smallest, most thoughtful, unscripted gestures are what turn a good experience into an unforgettable one. We want to anticipate what someone needs before they ask, and make them feel like the only patient in the room.

This is a part-time, hourly position (20–30 hours/week, Monday–Friday). As Salt grows, we expect this role to grow with it, including the potential to move into a full-time position with benefits. We're looking for someone who wants to build something with us, not just fill a shift.

What You'll Do

• Be the warm, confident first impression of Salt for every patient

• Manage scheduling, check-in, and check-out so our providers' days run smoothly

• Support patient conversion, retention, and rebooking with genuine follow-ups

• Process payments, memberships, and patient accounts accurately

• Help keep the space clean, organized, and welcoming

• Support marketing and social content as needed

• Uphold HIPAA, patient privacy, and Salt's culture of zero-pressure, high-trust care

What We're Looking For

• Excellent on the phone and in person — warm, clear, and genuinely likable

• Naturally organized and able to juggle scheduling, patients, and details 

• Comfortable learning new systems and technology quickly

• Proactive — you solve problems and anticipate needs instead of waiting to be told

• Reliable, punctual, and calm under pressure

• Medical aesthetics or wellness experience is a plus